Canadian Privacy Rights (PIPEDA & Quebec Law 25)

If you are located in Canada, you may have rights regarding your personal information under the Personal Information Protection and Electronic Documents Act (PIPEDA) and, in Quebec, Law 25. Please use the options below to exercise your rights.


Access or download my data

You can request access to the personal information we hold about you, including account details and order history. Where applicable (for example, under Quebec's Law 25), you may also request a copy of your computerized personal information in a portable format.

Response time: We will respond within 30 days (or as otherwise permitted by applicable law).


Correct my information

If you believe the personal information we hold about you is inaccurate or incomplete, you can request a correction.


Delete my data

You can request deletion of personal information associated with your account.

Important: This request is subject to certain exceptions. For example, we may retain information where required for legal, security, or tax reporting purposes.


Your privacy choice

Manage Your Privacy Choices Depending on your location, you may have the right to opt out of the sale of your personal info, withdraw consent for tracking, or customize your cookie preferences.


Privacy contact

If you have questions about your privacy rights, please contact:

Email: ilmercatinodininni@gmail.com

Address: Via dei Federighi 11, 50123 Firenze Firenze, Italy


Complaints

If you believe your privacy rights have been violated, you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) or, in Quebec, the Commission d'accès à l'information (CAI).

Contact us

Frequently Asked Questions

What is Mercatino di Ninni?

Mercatino di Ninni is a luxury boutique and e-commerce platform specializing in vintage and contemporary fashion. Curated by Ninni, the collection features iconic pieces from the 1960s to today, including brands such as Yves Saint Laurent, Dior, Gucci, Chanel, Céline, Pucci, and more.

Where is the boutique located?

Our boutique is located in:
Via dei Federighi, 11r
Florence, Italy

What are the opening hours of the physical boutique?

Monday: 3:30-6:00 PM
Tuesday to Saturday: 10:30-13:00 / 14:30-18:00
We are closed on Sundays.

Do you ship internationally?

Yes, our e-commerce platform offers international shipping. Shipping costs and delivery times vary depending on your location.

Are the items authentic?

Absolutely. Every item, both in-store and online, is carefully curated and authenticated by Ninni, thanks to his over 25 years of experience in the fashion industry.

What is your return policy?

Returns are accepted within 14 days of receiving your order. Items must be returned in their original condition. Return shipping costs are the responsibility of the customer.

Can I sell my wardrobe through Mercatino di Ninni?

Yes! We work with customers who want to give their luxury or vintage pieces a second life. If you're interested, contact us by phone, email, or visit our boutique.

How can I contact Mercatino di Ninni?

You can contact us by phone, email, or through our website:

Do you offer private shopping or consultations?

Yes! We offer private shopping experiences, both in-store and virtually. Contact us to schedule a personalized appointment.